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FAQ

What size events can you accommodate?

With 110,000 square feet of flexible meeting space, we can accommodate meetings and events of 10 to 7,000; the exhibit hall can hold 350 10'x10' booths.

Please refer to our capacity chart for additional information.

Click here to view our Floorplan

    Where can I park for an event at the Convention Center?

    More than 6,000 parking spaces are conveniently located around the Convention Center.  This includes parking ramps, surface lots and street parking.  Please click here to download our parking map. 

    Is parking available for those with disabilities?

    The Convention Center is accessible to people with disabilities.  Handicapped meter parking is available on Franklin Street, Pearl Street and surrounding streets.  For guests or clients with special needs, please contact the administrative office and we’ll be happy to assist you.

    How can I book an event at the Center?

    Please contact one of our sales managers at 716-855-5555 or info@buffaloconvention.com and we will gladly follow up with you in a timely manner.

    How can I become an exhibitor at the Convention Center?

    If you are interested in becoming an exhibitor at an upcoming event, you will need to contact the association or event organizer.  Please go to our Event Listing and click on the group you are interested in for additional information.  

    Does the Convention Center host weddings?

    Yes!  We can accommodate weddings from 75 to 800 people.  Our Ballroom is available for weddings with a minimum of 150 people and we have smaller rooms available for a small intimate reception.  Contact our Catering manager for more details.

    Where are the restaurants and shopping areas located?

    The Convention Center is centrally located in the heart of downtown Buffalo, with more than 30 restaurants within walking distance. Allentown, Elmwood Village and Hertel Avenue are home to unique shops and restaurants, while mall shopping is readily available at the Walden Galleria, Boulevard, Eastern Hills, McKinley and Factory Outlet Malls all just a short drive from downtown. 

    Do you have wireless Internet?

    Yes, we have wireless in the lobby and on the exhibit floor for a limited number of users at no charge.  Internet access is available for your group.  An order form can be found under Services in the Planners and Exhibitors Tab.

    Who caters the food and beverage for my event?

    The Buffalo Niagara Convention Center prepares all food and beverage on site, including banquets and concessions.  We use the freshest ingredients and will work with you to create a menu to suite your event and budget. Outside food and beverage is not allowed.

    When is security required for an event?

    When scheduled to be open, the Buffalo Niagara Convention Center provides two staff members to monitor the front lobby (Information Desk) and the back loading dock (Timekeeper's office). These personnel are not security guards. The Center is not responsible for individual leased areas. The client may be required to provide security in the loading dock areas, emergency exits, meeting rooms, exhibition hall or the registration area from the time of initial move in until the completion of move out.  Security requirements will be determined by the Convention Center’s event manager for all Public Shows, Tradeshows, Conventions, Banquets, Performances and Special Events.

    Where can we stay?  Are there any hotels nearby?

    Downtown Buffalo has more than 2,500 hotel rooms, many within walking distance of the Convention Center. More than 7,500 rooms are in the County of Erie. The Convention Center is attached to the Hyatt Regency Hotel by a climate-controlled, enclosed walkway.
    For additional lodging information, you can reference our city guide or call the Buffalo Niagara Convention & Visitors Bureau at 1-888-2BUFFNY. 

    Where can I find visitor’s information if traveling to Buffalo?

    The Buffalo Niagara Convention & Visitors Bureau can provide you with complete information and travel planning resources.  You can contact them by phone at 1-888-2BUFFNY or at  www.visitbuffaloniagara.com

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    Tel: 716-855-5555 or 1-800-995-7570 | Fax: 716-855-3158 | email: info@buffaloconvention.com
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